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Accessing SSRS Reports - Steps to follow if you have been granted access to SSRS Reports but are unable to view the reports.
Not able to access SSRS Report Services
Confirm the following prior to submitting a Help Desk ticket:
- Confirm you are on the University network system.
- Either connected through a docking station or the University MN State User Tunnel if connecting thru wi-fi
- Determine your StarID password is current and not expired.
- Be sure you received an email confirming completion of your access request after it was submitted.
- If you have not requested access, you can do so through the online form at https://apps.mnstate.edu/datawarehouse
- Take a screenshot of the error message you receive when being denied access. The error message enables the Help Desk individual to track down the issue faster.
If more assistance is needed
Incident Request: If you still need help with something not working as it should or have questions, please contact the IT Help Desk or create a ticket using the "Incident Request" button on this page, or if there isn't one included then you can initiate it from the home page.
Service Request: A formal request from a user for something to be provided, information, advice, a standard change or access to an IT service, navigate to the Service Catalog to find the service you specifically would like to request.