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University Equipment:
Please refer to the Service for Employee Computer Deployments & Purchasing for the following:
Personal Device purchases
IT equipment checkout is available for faculty and staff at Minnesota State University Moorhead from the MSUM Information Technology Help Desk on the first floor of Livingston Lord Library. Checkout equipment is meant for short term use, such as a few days to a week.
- When you come to pick-up the equipment you reserved you must show your valid Dragon Card.
- Only faculty and staff can pick-up equipment. The Help Desk employees will not give the equipment to student workers.
- The equipment checkout period is variable depending on the circumstances. Normal checkout is for two days, but may be extended depending on circumstances and only by the help desk coordinator.
- The faculty or staff is responsible for the computer that is checked out. Keep the equipment in a secure location and do not loan to others.
- Equipment may be reserved prior to checkout by contacting an Information Technology Help Desk in person or at 218.477.2603 (Monday - Friday 8 am - 4:30 pm).
- A reservation will be canceled for equipment NOT picked up by 4pm on the first day it was reserved.
- The computer must be returned to the MSUM Information Technology Help Desk in Livingston Lord Library by 4:30 pm on or before the designated due date.
- The equipment will be shown to the faculty or staff to be in good working order upon checkout.
- The faculty or staff checking out the equipment is expected to read and abide by the Faculty/Staff Laptop Checkout Policy, and all Minnesota State System Information Security Policies, and guidelines regarding access and rights to information and use of State of Minnesota resources.
- The faculty or staff should report any problems encountered with the computer to the Information Technology Help Desk at 218.477.2603 (Monday - Friday 8 am to 4:30 pm).
- Available equipment for checkout includes:
- Macbooks (2)
- PC Laptops (14)
- Projectors (4)
- Projector screens (2)
- iPads (2)
- External hard drives (2)
- Conference phones (2)
- Presentation clickers (2)
- Walkie-talkies (14)
- Printers (3)
- Access points (1)
- Cords/Adapters (varies)
The Deployment Request Service is for MSUM employees to obtain computing equipment necessary to your employment. We have both Mac and Window devices, docking stations, monitors, mice, keyboards and other peripherals as needed.
Requests will go through the Information Technology department by submitting one of the requests found on the Deployment Request Service page.
Overview
MSUM computer equipment and related devices are acquired through the Information Technology department. Use the "Purchase Equipment" button on this page for your request. The IT department will review the request, contact the requester, analyze current equipment, and provide recommendations for replacement. IT will work with your specifications to ensure the equipment will meet your needs and be compatible with existing IT systems.
- This service request form is to be used by MSUM employees to purchase non-standard equipment not issued through our normal Deployment process.
- Requests will go through the Information Technology department by submitting a Purchase Request using the button found on this page.
- Estimates are provided as part of the process.
- Typically out of scope equipment will be charged to the department and the cost would be dependent on the equipment purchased.
Professional Development Funds
Faculty who are interested in using 19B Professional Development Funds to purchase technology must use the "Purchase Equipment" button on this page to coordinate the purchase and licensing agreements. Assets purchased will be tagged with the State of MN asset tag and included in inventory. Faculty who separate from the university must return any technology assets purchased with 19B funds to the IT Help Desk prior to leaving the organization.
If more assistance is needed
Incident Request: If you still need help with something not working as it should or have questions, please contact the IT Help Desk or create a ticket using the "Incident Request" button on this page, or if there isn't one included then you can initiate it from the home page.
Service Request: A formal request from a user for something to be provided, information, advice, a standard change or access to an IT service, navigate to the Service Catalog to find the service you specifically would like to request.