RSS Feed
Latest Updates
Sep
8
Recent Wifi issue
Posted by David Schuman on 08 September 2017 08:13 AM
This week we had experienced technical difficulties with our DragonConnect-Employee and DragonConnect-Student wifi connections.
This has been resolved but if you are still having difficulty getting connected please try to remove your current connection and then re-connecting to the wifi.

How to remove a network connection:

Windows 7: https://kb.netgear.com/20055/How-to-delete-a-wireless-network-profile-in-Windows-7

Windows 8 and 8.1: http://www.digitalcitizen.life/how-delete-forget-wireless-network-profiles-windows-81

Windows 10: http://www.thewindowsclub.com/forget-wireless-network-profiles-windows-10


Configure and Use MSUM Wireless: https://www.mnstate.edu/helpdesk/wireless.aspx

If you need further assistance please contact the MSUM IT Helpdesk: https://www.mnstate.edu/helpdesk/contactus.aspx



Read more »



Jun
16
More Self-Service Help
Posted by David Schuman on 16 June 2017 08:17 AM
We have more self service instructions and tutorials at our Information Technology sites. The IT Help Desk page is full of information to help you setup your email, phones, reset your StarID password and much more!
Also, if you visit the Office of Online & Extended Learning page you can get assistance on various items such as D2L Brightspace, Panopto, Web Conferencing and many more classroom technologies!
Read more »



Apr
17
Support Portal
Posted by Curtis Erber on 17 April 2017 11:09 AM

This Portal is now active and is available for use.
If you are an employee or current student you can login to the portal to view, respond and create helpdesk tickets.
If you are not an employee or current student you can create a ticket using your personal email address.


Read more »