Please use the appropriate instructions below for how to process questionable emails that may be junk or phishing emails.
Junk/Spam mail options
It would be considered junk/spam mail if they were sent to you as newsletter, sales email, etc which are generated by signing up with certain sites and are not considered phishing emails. These are NOT considered phishing emails. You can end up on mailing lists unintentionally by having your email shared between vendors.
Here are some instructions on how to filter emails through our webmail application: Block or unblock senders in Outlook.
If you would like to filter some of the spam out from Microsoft outlook you can use the Junk E-mail settings to assist with this. Change the level of protection in the Junk Email Filter in Outlook.
Phishing email options
Phishing emails are those that where an attacker sends a fraudulent message designed to trick a person into revealing sensitive information such as passwords or other personal data. They often times provide links that look real which takes you to a page to enter login credentials and by doing so you are giving up your user name and password. Always use real sites rather than email links to get to a webpage.
Please forward these emails to phish@minnstate.edu so it can be reviewed and properly handled by the state email security team. We cannot provide the necessary header information they need to work on the issue, they can gather that from a forward from you but not us.
Also, now in outlook there is a "Report Message" button to submit emails like this to Microsoft and the system office to have them look into these spam emails. Once you have the message open it is in the upper right corner.
If more assistance is needed
Incident Request: If you still need help with something not working as it should or have questions, please contact the IT Help Desk or create a ticket using the "Incident Request" button on this page, or if there isn't one included then you can initiate it from the home page.
Service Request: A formal request from a user for something to be provided, information, advice, a standard change or access to an IT service, navigate to the Service Catalog to find the service you specifically would like to request.