Body
Below is a list of the software that is installed on ALL MSUM computers (either desktop or laptop). This is considered our base install and does not need to be requested when receiving a new computer from Information Technology. As you can see below the software is different between Windows & Mac operating systems. If you need additional software installed that is NOT on this list, please make sure to add that to your request.
Windows Operating Systems: Windows 10
- Adobe Acrobat DC (aka Adobe Acrobat Pro)
- Alertus Desktop
- Google Chrome
- Firefox
- Internet Explorer
- Microsoft Edge
- Microsoft Office 365
- OneDrive
- Teams
- Skype
- Skype for Business
- VLC
- Zoom
Mac Operating System: Monterey 12.7.3 thru Sonoma 14.x
- Adobe Acrobat DC (aka Adobe Acrobat Pro)
- Alertus Desktop
- Audacity
- Google Chrome
- Fetch
- Firefox
- HandBrake
- Photos
- Microsoft Office 365
- Safari
- Skype
- Skype for Business
- Teams
- VLC
- Zoom
- Mac Software Bundle - included on all Mac OS
*Unless the version of the software is specified. The versions of software listed above are subject to change due to frequent patching for vulnerabilities.
If more assistance is needed
Incident Request: If you still need help with something not working as it should or have questions, please contact the IT Help Desk or create a ticket using the "Incident Request" button on this page, or if there isn't one included then you can initiate it from the home page.
Service Request: A formal request from a user for something to be provided, information, advice, a standard change or access to an IT service, navigate to the Service Catalog to find the service you specifically would like to request.