Teaching and Learning Help Guides and Resources

Summary

This article explains how to get help regarding teaching and learning technologies supported by the office of online learning.

Body

We have many resources available to help you but finding them can be a little tricky as help content is located in a a few places.

Resources on course design and using the HyFlex Rooms effectively are on the Online Learning Faculty Resources SharePoint site.

Information specific to the use of our core tools is mostly in the Online Learning Faculty Resources SharePoint site. Over time we will migrate most of that content to the knowledge base in this system. If you don't find what you are looking for in those locations you may be able to find answers on the Minnesota State System Office knowledge base.

If looking for information and best practices using Hyflex Rooms

 

If more assistance is needed

Incident Request: If you still need help with something not working as it should or have questions, please contact the IT Help Desk or create a ticket using the "Incident Request" button on this page, or if there isn't one included then you can initiate it from the home page.

Service Request: A formal request from a user for something to be provided, information, advice, a standard change or access to an IT service, navigate to the Service Catalog to find the service you specifically would like to request.

Details

Details

Article ID: 5316
Created
Wed 6/7/23 4:49 PM
Modified
Wed 11/26/25 2:57 PM

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Use this service to ask questions or request a consultation on course design or the use of D2L Brightspace.
For faster service, please sign in at the top of this page before submitting your Incident Request. If you are unable to sign in, you will be able to submit your request by including your personal email address and phone number.