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We have many resources available to help you but finding them can be a little tricky as help content is located in a a few places.
Resources on course design and using the HyFlex Rooms effectively are on the Online Learning Faculty Resources SharePoint site.
Information specific to the use of our core tools is mostly in the Online Learning Faculty Resources SharePoint site. Over time we will migrate most of that content to the knowledge base in this system. If you don't find what you are looking for in those locations you may be able to find answers on the Minnesota State System Office knowledge base.
If looking for information and best practices using Hyflex Rooms
If more assistance is needed
Incident Request: If you still need help with something not working as it should or have questions, please contact the IT Help Desk or create a ticket using the "Incident Request" button on this page, or if there isn't one included then you can initiate it from the home page.
Service Request: A formal request from a user for something to be provided, information, advice, a standard change or access to an IT service, navigate to the Service Catalog to find the service you specifically would like to request.