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Services or Offerings?
Classroom Technology Systems
  1. Services
  2. Computer Labs & Student Computing
Service request for classroom technology enhancements or changes
D2L Brightspace Question/Consultation Request
  1. Services
  2. Teaching and Learning Technologies
Use this service to ask questions or request a consultation on course design or the use of D2L Brightspace.
Department Printing
  1. Services
  2. Software Applications and Printing
This Service option is available for requesting new department printing devices or changes to existing devices.
Deployment, Replacement and Return
  1. Services
  2. Employee Computer Deployments & Purchasing
Service used to request new computers and devices, request replacements when devices have reached the end of its deployment life cycle and equipment returns.
Guest Network and Wifi Account Request
  1. Services
  2. Internet, Infrastructure & Access Requests
Use this Service to request guest accounts or guest Wifi access
Incident Request
  1. Services
  2. Helpdesk
For faster service, please sign in at the top of this page before submitting your Incident Request. If you are unable to sign in, you will be able to submit your request by including your personal email address and phone number.
Request D2L Brightspace Course
  1. Services
  2. Teaching and Learning Technologies
Use this service to request a D2L Brightspace course.
Request D2L Brightspace course for alternative purposes (not for student credit)
  1. Services
  2. Teaching and Learning Technologies
If you need a course for a non-academic or non-course bearing need please request this service.
Request Integration with D2L Brightspace
  1. Services
  2. Teaching and Learning Technologies
Publishers and other teaching technologies/resources are commonly integrated with D2L Brightspace to provide a more seamless experience for students. Use this service to request integrating a 3rd party platform with your D2L Brightspace course.
Request Student Extended Course Access to D2L Brightspace Course
  1. Services
  2. Teaching and Learning Technologies
Use this service to request that a student get extended access to your D2L Brightspace course. This is often used when a student has an incomplete or in progress grade and the student needs access to the course to complete outstanding work.
University Software Licensing and Purchasing
  1. Services
  2. Software Applications and Printing
Software and application service request for distribution, licensing, and purchasing.
University Technology Equipment Purchases
  1. Services
  2. Employee Computer Deployments & Purchasing
This service is used to request computer equipment purchasing for non-standard items.
New or Upgrade Internet Access
  1. Services
  2. Internet, Infrastructure & Access Requests
Use this service for requesting a new internet connections or enhancements to existing infrastructure.. Examples would include enabling a wall port, requesting additional access points in an area where wifi may be limited.
Student Worker Access Request
  1. Services
  2. Internet, Infrastructure & Access Requests
Request for access for department student workers
Computer Lab Change Request
  1. Services
  2. Computer Labs & Student Computing
Use this service to request a change to computer lab applications