How to add your MSUM email account to an Android Device

(These instructions may vary on device makes and models)

Add MSUM Email Account on an Android Device

1. From the Applications List select Settings. Then choose Accounts or Accounts and Sync Settings.
2. Click the Add Account button.
3. Select Outlook or Exchange (may also be listed as Corporate)
4. Email Address field: Enter your appropriate StarID account information. Click Next. =

Students: <StarID>@go.minnstate.edu

Faculty and Staff: <StarID>@minnstate.edu

5. Password: Enter your StarID password. Click Next.
6. Acccept any remote security and activation screens by clicking OK, Next or Continue.
7. It should auto discover the server information. If not, the server name is Outlook.office365.com. Click Next.
8. Accept any remote security and activation screens by clicking OK, Next or Continue.
9. Continue through any remaining screens to finalize the setup to complete the process.

**Instructions may vary based on the device manufacturer and OS version.

If you are ever prompted for server or domain information, please use the following as needed:

Domain: mnstate

Incoming Server: outlook.office365.com

Outgoing Server: smtp.office365.com

Delete an Exchange Email Account on an Android Device

1. Open E-mail application
2. Click Menu button at the bottom of screen
3. Click Accounts
4. Select and Hold the account to be deleted

How to setup Microsoft Exchange on Apple devices

These instructions apply to apple devices using iOS version 8.x or higher to access Microsoft Exchange and may vary on device makes and models

Note that after configuring an Exchange ActiveSync account, if you choose to synchronize your Exchange contacts and calendar, all existing contact and calendar information on the device is OVERWRITTEN. Additionally, iTunes will no longer syncs contacts and calendars with your desktop computer. You can still sync your device wirelessly with Apple’s iCloud services.

Prior to configuring your iPhone for Exchange, please make sure you BACKUP ALL DATA ON YOUR DEVICE, INCLUDING CONTACTS! Apple provides instructions on backing up and restoring your device at their Support Page (https://support.apple.com/en-us/HT203977)

1. Tap Add Account.

2. Tap Exchange.

3. In the Email Address field, enter your appropriate StarID account information, then tap Next.
   • Students: <StarID>@go.minnstate.edu
   • Faculty and Staff: <StarID>@minnstate.edu

4. Enter your StarID password, then tap Next.

5. Tap Save.

6. Email configuration is now complete.

If you are ever prompted for server or domain information, please use the following as needed:

Domain: mnstate

Incoming Server: outlook.office365.com

Outgoing Server: smtp.office365.com

How to Determine your OS Version

Follow these two steps to determine which version of Mac OS X is installed on your Mac. A picture at the bottom lists the operating system names and their corresponding version numbers for reference. Anything older than OS X 10.12 Sierra is considered obsolete as of February 2019 and you should upgrade. MSUM IT can only offer limited support for obsolete operating systems.

1. At your desktop, select About This Mac from the apple menu in the top left hand corner of the screen.

2. The About This Mac window will appear indicating the version of Mac OS X you are running. 

Steps to Set Up Email on Your Mac

1. Open the Mail App: Launch the Mail app on your Mac. If this is your first time opening it, you may be prompted to add an email account right away.
2. Add an Email Account:

• If prompted, select your email provider from the list (Microsoft 365)
• If you need to add an account later, go to Mail > Add Account from the menu bar.
• Enter login information:
  • Students and alumni: StarID@go.minnstate.edu
  • Faculty and staff: StarID@minnstate.edu
• Enter your StarID password in the second entry box.
• Office 365 requires Multi-Factor Authentication to be setup. Instructions and information for MFA can be found on this page in our Multi-Factor Authentication KB article

Using System Settings: Alternatively, you can add an email account through System Settings:

• Open System Settings (or System Preferences on older macOS versions).
• Click on Internet Accounts and then select Add Account.
• Enter login information:
  • Students and alumni: StarID@go.minnstate.edu
  • Faculty and staff: StarID@minnstate.edu
• Enter your StarID password in the second entry box.
• Office 365 requires Multi-Factor Authentication to be setup. Instructions and information for MFA can be found on this page in our Multi-Factor Authentication KB article

1. Open Outlook
2. Click File > Open > Other User’s Folder…
3. In the search box type MHD-<mailbox name>
4. Select the appropriate mailbox, then click open
5. If you receive a prompt regarding auto-discover, check the Always user my response for this server box and click Allow.
6. You will now see the shared mailbox in the left-hand outlook pane
7. In order to send mail from the Shared mailbox, you must select the address in the From dropdown in the compose mail window.

Post-O365 Migration instructions for Student Worker Shared Mailbox access

Going forward, student workers will have two e-mail logins:

• Student Login: <starid>@go.minnstate.edu
• Staff Login: <starid>@minnstate.edu

Having a separate staff account makes it easier to ensure that access is removed once the student is no longer employed at MSUM.

Outlook Client Shared Email Access

For a student worker to access a shared mailbox they have rights to, they will need to configure outlook using their <StarID>@minnstate.edu account and their StarID password.

Initial Configuration

If the student is launching Outlook for the first time they can configure their Staff account with the following steps:

1. On the Welcome to Outlook window, click Next
2. Under “Do you want to set up Outlook to connect to an email account?” Select Yes. Then click Next
3. With E-mail Account selected, click Next
4. Click Sign in with another account
5. Enter your <starid>@minnstate.edu, then click Next

NOTE: For student club mailboxes students will use <starid>@go.minnstate.edu

6. Enter your StarID password and click Sign in
7. You should be congratulated with the following screen. Click Finish
8. Outlook will launch automatically. In the sub-folders on the left-hand pane, you should see any shared mailboxes you have access to.

Adding Student Staff account as a secondary account

If the student worker already has Outlook configured with their student account. They can add their staff account as a secondary email with the following steps.

1. In Outlook, click the File tab
2. Click Add Account
3. Enter your Name, <starId>@minnstate.edu, and StarID password, then click Next
4. You should be congratulated with the following screen. Click Finish

Once they open outlook, any Shared Mailboxes that they are granted access to will be automatically mapped and be listed as another mailbox under their staff email on the left hand pane of Outlook.

Outlook Web Access (OWA) Shared Email Access

1. Open a web browser and navigate to https://outlook.office.com
2. Enter your < StarID >@minnstate.edu, then click Next.

NOTE: For student club mailboxes students will use <starid>@go.minnstate.edu

3. Enter your StarID password, then click Sign in.
4. Once logged in, click on your user Icon in the upper right-and corner of the page.
5. Click Open another mailbox…
6. In the textbox, enter MHD-<mailbox name> then click the suggested name.
7. Click Open.
8. The Shared Email box will open in a new browser tab.

Sending Email from a Shared Mailbox

When sending email from a Shared Mailbox, you must ensure that you are sending from the correct address:

1. In Outlook, click New Email
2. Click the Options tab, then click the From button
3. Click on the From dropdown arrow, then click Other E-mail Address…
4. Start typing MHD-<Mailbox Name>, click on the appropriate mailbox once it appears in suggestions
5. You can see that now the email will be sent from the address you selected

From now on, the email address you selected will appear in the From dropdown list, but will require you to choose it every time you send an email.

1. Open the Outlook app
2. Tap the Calendar Icon at the bottom of the app.
3. Tap the Menu Icon in the upper right-hand corner of the app.
4. Tap the Add Calendar Icon
5. Tap Add a shared calendar
6. In the search box, enter MHD-<name of calendar>
7. Once the desired calendar appears in the list, tap the plus [+] button next to it
8. You will now see that shared calendar in the left and side menu. You can show or hide any calendar by checking/unchecking the box near it.
9. When adding an appointment to a calendar, you can choose which calendar to add to by tapping the down arrow on the New Event window. You will only be allowed to choose calendars you have appropriate permissions on.

1. Open the Outlook app

2. Tap the Calendar Icon at the bottom of the app.

3. Tap the User Icon in the upper right-hand corner of the app.

4. Tap the Add Calendar Icon

5. Tap Add Shared Calendars

6. In the search box, enter MHD-<name of calendar>

7. Once the desired calendar appears in the list, tap the plus [+] button next to it

8. You will now see that shared calendar in the left and side menu. You can show or hide any calendar by checking/unchecking the box near it.

1. Open Outlook
2. Navigate to your calendars
3. In the left-hand pane, right-click the shared calendar that you want to share > click Share > click E-mail Calendar…
4. This will open a new email and window to configure calendar share settings.
5. Click on the Date Range dropdown to configure the range of which you want to share
6. Click on the Details dropdown and choose the amount of appointment information you would like to share.
7. Click OK once the desired settings has been selected.
8. If Whole calendar was chosen for a date range, click Yes to confirm.
9. Click the From dropdown to choose the desired email address that you would like to send the calendar share invitation to.
10. Enter your chosen recipient(s) then click Send.
11. The recipient of the invitation should click the Open this Calendar button in outlook to accept the invitation
12. Click Yes on the “Add this Internet Calendar to Outlook?” prompt
13. This will bring the recipient to the calendar section of Outlook where they can now see the shared calendar