Instructions
Video Instructions: click this link: StarID Password Reset Video
Step by Step:
- Go to the StarID web site https://starid.minnstate.edu/
- Click on 'Reset Password ' or ‘Activate StarID’ as appropriate for your situation.
- Using the option "I know my email address" is the easiest way to navigate the process and will not prompt any security questions.
- Enter your alternate email address on file with MSUM, this will be a gmail, yahoo, hotmail, etc type of account that is personal to you.
- If you need to change the alternate email on file, Students will need to contact the Registrar's Office to have this done, Employees would need to contact the Human Resources Office.
- A code will be sent to that email address which you will need to retrieve and enter in on the StarID reset page. Enter the code and if needed enter your last name, hit "Continue" to proceed to the next step.
- You will be prompted to enter in a password and confirm the password, make sure to follow the password guidelines. Also decide which email you want to use as a “preferred” email. This is the address you will get notifications sent to when it is time to renew your StarID password. Click the “acknowledge” button and choose to “set password”.
**It may take up to TEN minutes for email and Office 365 applications to work with the new password.
How to Activate or Reset your StarID password
If you are activating your StarID for the first time, you have forgotten your password, or your password has expired you will want to follow these instructions.
***NOTE: After resetting your password, it may take up to 10 minutes for email & Office 365 applications to work with the new password. Please give it a little time.
- Go to the StarID web site (https://starid.minnstate.edu/).
- Click on 'Reset Password ' or ‘Activate StarID’ as appropriate for your situation.
- Choose a method for activation or reset such as “I know my Tech ID” or “I know my Email Address” (this must be the email address on file with MSUM's records office). You may try the other links if these do not work for you.
- Next Steps
- If You choose “I know my Tech ID”
- Fill in the Tech ID (which is your Dragon Student ID number). Choose Minnesota State University Moorhead from the drop down list and, then press ‘continue’. Fill in your Social Security Number (without the dashes) and then click 'continue'. Go to Step #5
- If you choose 'I know my email address'.
- Enter in your alternate email address on file with the Registrar's office (Students) or Human Resources (Employees). This will be a gmail, yahoo, hotmail, etc type of account that is personal to you. A code will be sent to that email address which you will need to retrieve and enter in on the StarID reset page. Enter the code and your last name, hit "Continue" to proceed to the next step.
- You will be prompted to enter in a password and confirm the password, make sure to follow the password guidelines. Also decide which email you want to use as a “preferred” email. This is the address you will get notifications sent to when it is time to renew your StarID password. Click on the “acknowledge” button on the page and choose to “set password”. Your StarID is now ready for use.
Overview
The StarID is a user name that is used across the Minnesota State system to access Information Technology systems and services. As systems are configured to use StarID, the number of user names and passwords students and employees will need to remember and use will be reduced. Ideally, a single user name can be used to log into any system and that will be StarID.
State Resources
If more assistance is needed
Incident Request: If you still need help with something not working as it should or have questions, please contact the IT Help Desk or create a ticket using the "Incident Request" button on this page, or if there isn't one included then you can initiate it from the home page.
Service Request: A formal request from a user for something to be provided, information, advice, a standard change or access to an IT service, navigate to the Service Catalog to find the service you specifically would like to request.