Popular Services
Service used to request new computers and devices, request replacements when devices have reached the end of its deployment life cycle and equipment returns.
The MSUM lists.mnstate.edu server is used for all official mailings and also for Student News, Class Distribution Lists, and other information of interest to the general campus.
This Service option is available for requesting new department printing devices or changes to existing devices.
Use this Service to request guest accounts or guest Wifi access
Software and application service request for distribution, licensing, and purchasing.
IT equipment checkout is available for faculty and staff at Minnesota State University Moorhead from the MSUM Information Technology Help Desk for short term use, such as a few days to a week.
This service is used to request computer equipment purchasing for non-standard items.
For faster service, please sign in at the top of this page before submitting your Incident Request. If you are unable to sign in, you will be able to submit your request by including your personal email address and phone number.
Request for access for department student workers
Use this service to request a D2L Brightspace course.
Use this service for requesting a new internet connections or enhancements to existing infrastructure.. Examples would include enabling a wall port, requesting additional access points in an area where wifi may be limited.
If you need a course for a non-academic or non-course bearing need please request this service.
Use this service to ask questions or request a consultation on course design or the use of D2L Brightspace.
Publishers and other teaching technologies/resources are commonly integrated with D2L Brightspace to provide a more seamless experience for students. Use this service to request integrating a 3rd party platform with your D2L Brightspace course.
Request for access for department resources for current employees
Use this service to request a change to computer lab applications
Employees can use this service to request a new class share drive, have one updated or remove one no longer needed
Use this service to request that a student get extended access to your D2L Brightspace course. This is often used when a student has an incomplete or in progress grade and the student needs access to the course to complete outstanding work.
Use this service to request enrollment/re-enrollment of a student in a for credit course so they have access outside of when it is normally available to other students.
Service request for classroom technology enhancements or changes